Чему вы научитесь
- After completing the course, students will:
- Understand the structure and conventions of formal business correspondence.
- Recognize the purposes and features of requests, complaints, and job application letters.
- Use appropriate formal vocabulary and polite expressions in professional writing.
- Apply linking words and cohesive devices to create clear and logical texts.
- Maintain a professional and respectful tone in all types of correspondence.
- Write clear and well-organized business letters following standard formats.
- Respond effectively to complaints and requests in written communication.
- Differentiate between formal and informal writing styles.
- Avoid common grammatical and stylistic errors in business correspondence.
- Demonstrate overall improvement in professional writing competence.
О курсе
This course is designed to help students develop practical skills in writing professional business correspondence in English. Through a combination of interactive lectures, guided exercises, and written tasks, learners will explore the structure, tone, and language of formal communication.
The course focuses on three key areas:
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Fundamentals of Business Writing — structure, style, and formal conventions;
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Polite and Cohesive Communication — mastering linking words, tone, and modality;
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Professional Letter Types — writing and responding to real-world genres such as requests, complaints, and job applications.
Special attention is given to Grice’s conversational maxims, helping students understand how clarity, relevance, and politeness influence effective written interaction.
By the end of the course, students will be able to write clear, polite, and logically structured business letters that meet international standards of professional communication.
Learning Outcomes:
After completing the course, students will be able to:
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Identify and apply conventions of formal business writing;
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Use cohesive devices and polite forms appropriately;
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Write and respond to business letters such as requests, complaints, and applications;
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Demonstrate awareness of tone, purpose, and audience in professional correspondence.
Для кого этот курс
Начальные требования
Before starting this course, students should:
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Have an intermediate level of English (B1 or higher).
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Be familiar with basic business vocabulary.
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Understand the basic structure of an email or formal letter (greeting, body, closing).
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Be able to write simple paragraphs with clear ideas and basic linking words.
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Have general knowledge of professional communication contexts (e.g., workplace, academic, or client correspondence).
Наши преподаватели
Как проходит обучение
The course is delivered in an asynchronous online / remote self-study format, allowing students to learn at their own pace.
Each lesson includes:
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🎥 Short video lecture – introduces the topic and key concepts.
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📖 Reading summary – highlights the main points from the video.
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✏️ Interactive exercises – grammar, vocabulary, and structure practice.
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💬 Case-based tasks – apply writing skills to realistic professional scenarios.
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🧠 Self-check quizzes – to consolidate knowledge and track progress.
Программа курса
Что вы получаете
- Instructor feedback on all their written tasks, including corrections, advice on tone, and suggestions for improvement.
- Practical preparation for real-life professional communication, including writing and responding to business emails.
- A polished, ready-to-use cover letter that they can adapt for actual job applications.
- Guidance on structuring letters and emails according to professional standards.